One of the first steps in improving your footfall is knowing more about your existing customer behaviour. NearSt already provides insight into what people are searching for. Today we’re launching a new feature to also show you what locations customers are searching from.
This is Part 4 in our series of posts tracking how the pandemic is changing the way shoppers find products locally. Each month the NearLIVE platform captures over 3 billion local data points covering almost every retail vertical, which reveals a rapidly evolving set of shopping habits. See the other posts in the series at near.st/blog
As COVID-19 has reshaped so many aspects of our lives, we’ve been publishing a series of articles on how shopper behaviours have changed and what this means for retailers, based on more than 2 billion data points captured each month through the NearLIVE platform.
As a retailer, it’s important to keep a steady supply of great products that meet the needs of your customers. Knowing what local shoppers want to buy — when they want to buy — and keeping your shelves up to date with relevant and competitive products can be a lot of work.
On April 7th we published an article about the 235% traffic growth to our shop pages between February and March, as social-distancing measures began to impact retailers. We wanted to share how things have evolved since then, and what it means for shopkeepers looking to tap into new shopper behaviours.
Over the past few weeks retail has gone through a massive change, as shops and their customers adapt to life under lockdown. While Google’s aggregated location data shows a 46% decline in footfall to UK grocers and pharmacies, people still want to shop in their local stores. But they are having to find new ways to do it.